You may request an earlier check-in or check-out, however, it's not guaranteed. Guests must be 21 years old to check-in. Guests 17 years or younger are considered children. Guests arriving prior to this time may enjoy use of all the resort amenities, including pools, spas, restaurants, spa, fitness, and retail outlets.
Yes, Austin Southpark Hotel is a pet-friendly hotel. Guests must have a valid credit card on their reservation. The weight of the pet is not to exceed 25 lbs. A non-refundable cleaning fee of $125 will be charged per stay per room (not per pet). One pet is allowed per guest room. If a guest plans to have two or more animals in the room, he or she must contact the hotel directly to discuss. Dogs and cats only are allowed. Extreme or wild animals are not authorized. In the event a dog begins to bark or is the cause of guest complaints, the guest will be asked to remove the pet. The pet must be placed in a carrier when housekeeping, mini-bar staff or engineering enters the room. The guest will be required to sign a document accepting complete financial responsibility for any damage caused by the pet. Guide dogs for the blind or otherwise disabled are exempt from the pet policy — there is no weight limit or pet fee.